Office Phone Systems

'Elephant' Call Logging Software allows you to plan, monitor and control your call traffic easily and affordably. It is suitable for businesses of all sizes and integrates with most of the major brands of telephone systems. The software will also collect information to assist the management function by displaying information such as: how quickly you respond to your customers, what time of day you receive the most calls. If you require individual line or departmental analysis, this too can be identified.

Elephant Call Logging allows you to:

• Identify and locate abuse of the telephone system and set alarms to safeguard against abuse.
• Identify lost or abandoned calls
• Work out departmental, individual or company wide analysis
• Assign call costs based on your standard or custom made tariffs
• Multiple user access across your network
• Automatic Email of Customised or standard reports
• Produce wall board statistics on multiple screens to help manage customer calls
• Assign account codes to clients, projects or jobs