Call Recording
Call recording is increasingly becoming essential for all different types of business irrespective of their size. For example, communications may need recording for:
- Verification and compliance purposes e.g. call recording in busy trading floors or emergency services' control rooms
- Dispute resolution e.g. in insurance companies' telesales offices
- Training & Quality Monitoring e.g. recording calls in contact centres of any nature.
Our communications recording solutions include:
- Single channel personal call recorders
- Multi line, multi site LAN/WAN based systems
- Bulk, selective, rules based and on-demand recording
- Browser based search and replay over the web
- Recording of voice, radio, screen, web and fax
- Flexible storage options
- Voice over IP (VoIP) call recording
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