Communication Solutions for Call Centres
VSL can provide a complete call centre solution. Inbound or outbound, single or multi-site, from 4 to 500 agents, VSL can provide you with a function rich solution that incorporates all the technologies your call centre relies on to ensure your customers are dealt with in the best way possible.
VSL understand that each call centre operates in different ways, yet all have common goals of; increasing productivity, improving customer service and providing enhanced management information.
VSL run training courses to ensure that as new staff arrive, whether they are agents, supervisors, managers or technical support staff, you have the support you need to help you maximise the benefits of your investment.
VSL have a wealth of experience in dealing with call centres, so much so that we are used by many Toshiba dealers to implement and maintain Call Centre Solutions for their customers.
Please click on our related links for more specific product information or contact us.
Request a call-back
Latest news
VSL in schools
Schools opt for VSL Solutions that
include Toshiba IP CIX 670's, SQL
Voicemail and VoiceAttend to improve
communication between parents,
teachers and pupils.
Read more
New website launched
To allow us to reach out better to our
customers, we've redeveloped the
VSL website. Please let us know
what you think!
Give us your thoughts