Real Businesses, Real Challenges, Real Results.

How two Vivienne Westwood stores have been able to leverage extra telephony functions and collaboration features by installing new Mitel handsets.

​As well as retaining their existing telephone numbers despite the move to a new location, they wanted to take the opportunity to upgrade their telephony solution to help maximise efficiency and collaboration across their teams, whilst maintaining communication security across their mobile workforce.

As the company has grown, the telephone system has always needed to be incredibly flexible, allowing for quick expansion in the number of users, with fast and efficient telephony for internal and external calls a given.

As part of West Norfolk Academies Trust, Springwood centralised some of their operations to maximise network resources, from VPN access to firewalling.

Mini Spares had a traditional telecoms set up with ISDN and an ageing PBX at both sites. As they were experiencing increased call volumes, it was time to look into new telecoms solution that would deliver improved customer service and business efficiencies.

During a late August storm in 2018, the school’s phone system was struck by lightning and suffered irreparable damage.

We objectively factored in the needs of the business, both during the restrictions that COVID-19 places on businesses and for future flexibility.

Special Treats was using a Toshiba CIX100 telephony platform which, although working wa